Welcome to NP Empowered Wellness PC. To ensure the highest quality of service,

we have established the following payment and financial policies. Please read this

document carefully, as it outlines our financial practices and your responsibilities.

1. Payment Due at Time of Service

Payment is due in full at the time of service for all procedures and treatments. Any

consultation fees are also due at the time of the visit.

2. Accepted Forms of Payment

- We accept major credit and debit cards including Visa, MasterCard, American

Express, and Discover.

- Cash payments are accepted.

- We offer financing options through our approved third-party providers. Please

inquire at the front desk for more details.

3. Credit Card on File Policy

-For your convenience and to streamline the payment process, we require a valid credit

card on file. By providing your credit card information, you authorize us to charge your

card for any outstanding balances, missed appointment fees, or late cancellation fees as

outlined in our policies.

4. Payment Plans and Financing

-Payment plans may be available for certain treatments and packages. Eligibility is

determined on a case-by-case basis. Specific terms and conditions will be provided and

must be agreed upon prior to the commencement of any services under a payment plan.

5. Specials, Promotions, and Packages

-Special promotions may be offered periodically. These cannot be combined with other

discounts or applied to previous purchases. Treatment packages that offer discounted

rates for multiple sessions and must be paid in full at the time of the first session.

Promotional services and packages must be used within the specified time frame (prior

to the stated expiration date). Unused sessions are non-refundable and will not be

redeemed for service after the expiration date.

6. Services rendered
-We do not offer refunds on services rendered. Once a service has been performed and

paid for, no refunds will be issued.

7. Products
-We do not offer refunds on products purchased. Unused and unopened products may

be returned within 7 days from the date of purchase for an in-spa credit.

In the event a product has been used and causes an adverse reaction, and such

reaction has been documented by one of our providers, then you may return the

product within 7 days from the date of purchase for an in-spa credit.

In the event you receive a defective or damaged product, then such item may be

exchanged within 7 days from the date of purchase for the same product.

8.. Insurance and Billing

-Our services are generally considered elective and are not typically covered by health

insurance. We do not bill insurance companies.

9. Privacy and Security

-Your financial information and treatment records are kept strictly confidential in

accordance with HIPAA regulations. We employ secure methods to process and store

your payment information.

10. Changes to Financial Policy

-We reserve the right to amend our payment and financial policies at any time. Notice

of changes will be provided at NP Empowered Wellness PC and on our website, www.npempoweredwellness.com.